latest news
16th September 2014
New Deals for Non Standard Household Insurance
We now have new providers of insurance packages for Households who have;; Lodgers, Bed and Breakfast guests , Second Homes...

Our Commitment

Ellis & Co is authorised and regulated by the Financial Conduct Authority, who ensure that we are able to prove that we have provided you, the customer, with a fair and honest service.

Our Treating Customers Fairly declaration is:
  • To provide a courteous and polite service
  • To provide a personal service to our clients
  • To provide service at a level appropriate to our clients
  • To listen to our clients and fully understand their requirements
  • To advise our clients of alternative/additional covers appropriate to their needs
  • To keep our clients informed of progress with any ongoing work
  • To respond to all telephone messages the same day
  • To respond to all post the same day
  • To ensure all premiums and fees are fully explained before cover is issued
  • To explain FCA status, rights to cancellation/complaint
To view our Green Policy, please click here
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